Privacy Policy

Welcome to Chat Genius (the "Service"). This Privacy Policy explains how Chat Genius ("we," "us," or "our") collect, use, and disclose information about you when you use our Service. By using our Service, you are agreeing to the terms of this Privacy Policy.


  • Cookies are small files stored on your device when you use our Service.
  • Data controller is the natural or legal person who determines the purposes and means of the processing of personal data.
  • Data processors are third parties that process personal data on behalf of the data controller.
  • Data subject is any living individual who is using our Service and is the subject of personal data.
  • Personal data means any information relating to an identified or identifiable natural person.
  • Service refers to the Chat Genius application and any related services provided by us.
  • Usage data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • User refers to any data subject using our Service.

The Data Controller

Chat Genius is the data controller responsible for your personal data collected through our Service.

Information Collection and Use

We collect different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

  • Personal data: We may collect personal data such as your name, email address, and phone number when you provide it to us through our Service, for example when creating an account or requesting support.
  • Usage data: We may collect usage data such as the type of device you use, your device's unique identifier, the IP address of your device, your device's operating system, the type of internet browser you use, usage statistics, and other diagnostic data.
  • Tracking and Cookies data: We may use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Use of Data

We use the collected data for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues

Retention of Data

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

Disclosure of Data

We may disclose your personal data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Chat Genius
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Security of Data

The security of your personal data is important to us, and we strive to use commercially acceptable means to protect it. However, please note that no method of transmission over the internet, or method of electronic storage is 100% secure and we cannot guarantee its absolute security.

Data Protection Rights Under General Data Protection Regulation (GDPR)

If you are a resident of the European Union (EU), you have the following data protection rights:

  • The right to access, update or to delete the information we have on you.
  • The right of rectification.
  • The right to object.
  • The right of restriction.
  • The right to data portability
  • The right to withdraw consent

Data Protection Rights under the California Privacy Protection Act (CCPA)

If you are a resident of California, you have the following data protection rights:

  • The right to know what personal information is being collected about you.
  • The right to request that your personal information be deleted.
  • The right to request that a business that sells your personal information, not sell your personal information
  • The right to not be discriminated against for exercising your rights under CCPA.

Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Information Collection

Our AI chatbot does not collect any personal information from users. The chatbot is designed to assist users within the app only and does not have the ability to send emails or fulfill requests outside of the app.

Use of Information

The information provided to our AI chatbot will be used solely for the purpose of providing assistance within the app. Our chatbot is not intended for physical assistance and users should not expect it to provide personal support.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Refund Policy

Our privacy policy regarding monetary transactions states that we do not issue refunds for any purchases made within our app. Once a payment has been processed, it is final and cannot be reversed. We take the trust of our users seriously, and all financial transactions are securely handled and protected in accordance with industry standards. We appreciate your understanding of this policy and encourage you to carefully consider your purchases before confirming them.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please